Freedom of Information
The Freedom of Information (FOI) Act 2014 provides that every person has the following legal rights:
- The right to access official records held by Government Departments and all public bodies that conform to the provisions of Section 6 of the Act;
- The right to have personal information held on them corrected or updated where such information is incomplete, incorrect or misleading; and
- The right to be given reasons for decisions taken by public bodies that affect them.
These rights allow people to seek access to personal information held concerning themselves, no matter when the information was created, and to other records created after 21 April, 1998.
Routinely Available Information
The FOI Act is designed to facilitate access to information held by public bodies that is not routinely available. The NTA makes a wide variety of information routinely available to the public in relation to its functions, activities and schemes.
The FOI Act asserts the right of every person to obtain access to official information to the greatest extent possible. However, to allow for the proper conduct of Government business, including taking into account the interests of third parties dealing with the Government, the Act provides that in some circumstances certain types of information are exempt from release, including records of:
- Government meetings;
- Law enforcement and security;
- Confidential and commercially sensitive information; and
- Matters included in certain enactments for which non-disclosure of records is permitted.
The NTA has prepared a Publication Scheme in accordance with Section 8 of the Act. The Scheme provides comprehensive information in relation to the roles, functions and types of records and information the NTA hold.
Making an FOI Request
Requests should be submitted in writing to:
National Transport Authority,
Tel: 01 – 879 8300
FOI Officer, Dermot O’Gara, can be contacted by telephone at 01 879 8300 or on firstname.lastname@example.org
You should clearly indicate that the request is being made under the provisions of the Freedom of Information Act. Please be as specific as possible when detailing your request to enable NTA staff to process your application.
In accordance with the provisions of the Act, FOI requests are normally responded to within 4 weeks of receipt.
Section 27 of the Freedom of Information Act 2014 provides for the application by FOI bodies of certain fees and charges.
Payments to the NTA should be made by the following methods:
- Bank draft
- Money postal order
- Personal cheque
All payments should be made payable to National Transport Authority.
The current fees/charges are as follows:
|No||Item||Fee||Hours (1)||Detail for Charging|
|1||Search & Retrieval||Varies||See 3||Rate is €20 per hour|
|(a) Paper||Varies||See 3||Rate is €0.04 per copy|
|(b) Electronic||Varies||See 3||Rate is €10.00 for a CD-ROM.|
|3||Search & Retrieval and Copying fees [2+3] (2)|
|(a) ≤ €100||Nil||≤ 5||Costs of up to €100 are not charged.|
|(b) ˃ €100 ≤ €500||Varies||˃ 5 ≤ 25||Actual amount, between €100 and €500, will be charged|
|(c) ˃ €500 ≤ €700||€500||˃ 25 ≤ 35||Regardless of actual amount only €500 will be charged|
|(d) ˃ €700||Varies||˃ 35||If not refined to ˂ €700, full cost charged; or, Request may be refused|
|4||Internal Review||€30||–||Fee is €10 for medical card holders & dependants; payable to Department of Transport Tourism and Sport|
|5||Appeal to OIC (3)||€50||–||Fee is €15 for medical card holders and dependants; payable to OIC|
- Hours required carrying out Search, Retrieval & Copying are initially estimated. However, when charging, only hours required to manage records for release are considered. The hours indicated in this column are for guidance as copying costs will also affect estimations.
- Total costs for Search, Retrieval & Copying are taken together to estimate the total charge for each request and the ability to complete it. The actual charge will only be in respect of records finally released.
- Office of Information Commissioner.
You may appeal a decision issued by the NTA in response to an FOI request by using the same contact details as above.
A fee of €30 (€10 for medical card holders) applies for such an appeal. There is no fee for Internal Review applications concerning only personal information relating to oneself or in relation to a decision to impose a fee or deposit.
A request for an internal review should normally be made within 4 weeks from the date of our response (late appeals may be permitted in certain circumstances). The internal review process involves a complete reconsideration of the matter by a more senior member of staff than the original decision maker who can amend the original decision.
Appeal to the Information Commissioner
If you are dissatisfied with the decision following the Internal Review process, you may appeal the decision by writing to the Office of the Information Commissioner.
Appeals should be addressed to:
The Information Commissioner,
18 Lower Leeson Street,
Tel: +353 (1) 639 5689
Locall: 1890 25 32 38
Fax: +353 (1) 639 5674
A fee of €50 (€15 for medical card holders) may apply for such an application. Again, there is no fee for appeals to the Office of the Information Commissioner concerning only personal information relating to oneself or in relation to a decision to impose a fee or deposit.
FOI Disclosure Log
Under Section 48 of the FOI Act, bodies are obliged to have regard to any FOI Code of Practice that is published by the Minister. The Code provides that a public body maintain and publish a log of FOI requests received, as well as records released in response to such requests, except in relation to requests for access to personal information.
Further information in relation to FOI is available from the following:
- Office of the Information Commissioner
- Central Policy Unit in the Department of Public Expenditure and Reform
- Freedom of Information Act 2014
- Please note that NTA will process any personal data that you provide to us in accordance with our Data Protection Notice, which is available here.