2020 to 2021 Dublin Bus Customer Complaints Report
2020 to 2021 Dublin Bus Performance Report – Punctuality
2020 to 2021 Dublin Bus Performance Report – Reliability
2020 to 2021 Dublin Bus Punctuality Data – Route by Route
Q1 2020 Dublin Bus Performance Report – Service Quality
Q3_2021_Dublin_Bus_Performance_Report_-_Service_Quality
Q4_2021_Dublin_Bus_Performance_Report_-_Service_Quality
Note – it was not possible to undertake Mystery Passenger Surveys for the majority of the period from Q2 2020 to Q2 2021 due to COVID-19 related restrictions. Therefore, service quality reports for these quarters are not available.