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The Official Manual for Operating in the SPSV Industry

As a new entrant to the industry, you are expected to be familiar with the content of The Official Manual for Operating in the PSV Industry, and to have a good working knowledge of the county in which you wish to be licensed.

The SPSV Entry Test is designed to verify that you know the SPSV Regulations, that you are familiar with good practice in the industry, and that you know your area. You must pass this test before you apply for an SPSV driver licence.  Applicants for local area hackney driver licences are not required to take the SPSV Entry Test.

SPSV tests can be taken in one of 5 test centre locations around the country, and you can arrange to take your test at a time and location that is convenient.

Audio version of the SPSV Manual:

Introduction

  1. The SPSV industry
  2. SPSV driver licensing
  3. Choosing a vehicle to use as an SPSV
  4. SPSV licensing
  5. Working as an SPSV operator
  6. Finding your way around
  7. Fares
  8. Delivering customer satisfaction
  9. Your SPSV business
  10. Staying safe
  11. Preparing for your test

 

Appendices

  1. Vehicle age rules
  2. Local area hackneys
  3. Dispatch operator licensing