Online / Email
- For general queries, feedback or complaints about public transport services, please see the Transport for Ireland Support page
- For media/press related queries email press@nationaltransport.ie
- Public representatives can send queries to oireachtasliaison@nationaltransport.ie
- For queries about Taxi services please see the Taxi Compliments and Complaints
- For queries in relation to SPSV driver and vehicle licensing you can email taxis@nationaltransport.ie
Telephone
- NTA main Telephone Line: +353 1 879 8300
- Taxi Information Line, inside Rep. IRL: 0818 064 000 | outside Rep. IRL: +353 1 879 8300
Postal Address
National Transport Authority
Dún Scéine
Harcourt Lane
Dublin 2
D02 WT20
Údarás Náisúnta Iompair
Dún Scéine
Lána Fhearchair
Baile Átha Cliath
D02 WT20
Click here for the NTA complaints procedure
If you have already raised the issue with the operator directly and have also escalated it to the NTA and remain dissatisfied, you may wish to contact the Office of the Ombudsman. The Ombudsman provides a free, impartial and independent dispute resolution service. For more please see the Office of the Ombudsman page.