General enquiries

Online / Email


Postal Address

National Transport Authority
Dún Scéine
Harcourt Lane
Dublin 2
D02 WT20

Údarás Náisúnta Iompair
Dún Scéine
Lána Fhearchair
Baile Átha Cliath
D02 WT20

Click here for the NTA complaints procedure

If you have already raised the issue with the operator directly and have also escalated it to the NTA and remain dissatisfied, you may wish to contact the Office of the Ombudsman. The Ombudsman provides a free, impartial and independent dispute resolution service. For more please see the Office of the Ombudsman page.