Iarnród Éireann / Irish Rail Performance Reports for 2020-2022

This page hosts Annual and/or Quarterly Reports covering Significant Lateness, Punctuality, Lost Train Car Kilometres and Customer Complaints- for Iarnród Éireann in 2020 – 2022.

Significant Lateness is a KPI (Key performance indicator) of the performance of Iarnród Éireann as
part of the terms of their PSO contract with the NTA.

Punctuality is a KPI (Key performance indicator) of the performance of Iarnród Éireann as part of the
terms of their PSO contract with the NTA.

Lost Train Car Kilometres are a KPI (Key performance indicator) of the performance of Iarnród
Éireann as part of the terms of their PSO contract with the NTA.

Quarterly Bus Éireann Direct Award Contract Customer Complaints Report