EU Passenger Rights
The National Transport Authority (NTA) is the designated enforcement body for:
- Regulation 181/2011 concerning the rights of passengers when travelling by bus or coach.
- Regulation 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway.
- Regulation No 2021/782 concerning the rights of passengers travelling by rail.
This means the NTA’s role is to ensure that transport operators are treating all passengers as outlined in the regulations above.