Rights of Passengers travelling by Bus and Coach ( Regulation (EU) No 181/2011 )
National Transport Authority (NTA)
Republic of Ireland National Enforcement Body
Activity Report every two years
Under the provisions of Article 29 of the Regulation (EU) 181/2011, the National Enforcement Bodies (NEBs) of each EU Member State are required to publish a report on their activities in the previous two calendar years.
The National Transport Authority (NTA) is the designated NEB (National Enforcement Body) for Bus and Coach Passenger Rights in Ireland. The NTA’s role as the Irish NEB is prescribed in national regulations (S.I. no 152 of 2013). These regulations also set out the penalties that can be imposed in cases of non-compliance.
No sanctions have been imposed to date – complaints have been resolved with the operator without the need for infringement notices or fines.
Ireland has not applied for any exemption under Articles 2(4) and 2(5) of the Regulation.
Background Information on the Bus Market in Ireland
The bus market in Ireland is divided into two sectors, services which are socially necessary but not generally commercially viable and services which are provided on a commercial basis for profit.
There are two types of public transport services contract. They are:
- Net cost contracts under which the operator retains all fare revenue.
- Gross cost contracts under which the NTA retains all fare revenue. All competitively tendered contracts currently fall into this category.