Launch of SPSV Accessibility Survey

2 July 2021

NTA is committed to the provision of high quality, accessible, sustainable transport connecting people across Ireland. In furtherance of this aim NTA has engaged Behaviour & Attitudes, an independent market research company based in Dublin, to conduct this survey with the aim of getting information on the demand, delivery and accessibility levels of small public service vehicle (SPSV) passenger services nationwide. The data obtained through this survey will assist NTA in enhancing the SPSV passenger services strategy.


The survey was circulated to more than 250 Disability User Groups on Thursday 1 July 2021. Members of the public with additional accessibility requirements, who are not affiliated with those Disability User Groups, are invited to respond directly. The survey can be completed in the following ways:


  • Online, via the following link which is compatible with screen-readers:
  • By post: if you require a hard-copy version of the survey, please contact Behaviour & Attitudes at You will also receive a stamped addressed envelope to facilitate the return of your completed survey.
  • By telephone: should you prefer to complete the survey in this manner, please contact Behaviour & Attitudes at or on 01 2057561.They will arrange for an agent to call you to go through the questions with you.


Should you wish, someone else may complete the survey on your behalf.

The survey, which is voluntary, will close on Friday 30th July 2021 at 5pm and responses received after this date will not be considered.


Given the high volume of responses anticipated in this survey, it will not be possible for NTA to respond directly to any submissions received.  However, all will be considered in detail and a report on the findings will be published.  NTA is subject to Freedom of Information (FOI) legislation and any/all submissions may be published on foot of FOI requests, so please be mindful of adding any personal information to your submissions.