Additional Rules of Operation for Taxis and Wheelchair Accessible Taxis

Taxis and wheelchair accessible taxis must have:

  • A taximeter calibrated and verified with the current National Maximum Taxi Fare and connected to a printer;
  • A regulation roof sign;
  • Approved taxi branding applied to the front doors.;
  • No other signage on the front doors;
  • No advertisements and/or signs exceeding 1,600 square centimetres on any other door.;
  • No sign that can be seen from outside the vehicle providing the name, details or logo of any industry representative group.

In operation, taxis and wheelchair accessible taxis:

    • May be hired only when standing at a taxi rank, or while plying for hire on the street, or via pre-booking. For example, a taxi driver may not stop at a bus stop and offer services, as in this case the taxi is neither standing (stationary) at a taxi rank nor plying for hire (that is, moving while seeking business);
    • May stand at a taxi rank (but only while the vehicle is available for hire);
    • May use with-flow bus lanes when operating as an SPSV;

The driver:

  • Should not leave a taxi unattended at a taxi rank;
  • Must keep a record of all bookings and provide a printed receipt.

Wheelchair accessible taxis

In addition to the rules of operation for taxis, wheelchair accessible taxis must:

  • Have the required specialist equipment including boarding aids, wheelchair anchorages and suitable seatbelts;
  • Have the accessibility symbol displayed on their roof sign;
  • Accommodate at least one person seated in their wheelchair and at least three other passengers;
  • Give priority to bookings for people with disabilities.