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Rights and Responsibilities of an SPSV Driver

If you hold a regular SPSV driver licence, you are entitled to drive any licensed SPSV and to stand or ply for hire in a taxi or wheelchair accessible taxi in the county specified on your driver display card. If you hold a local area hackney driver licence, you are entitled to drive a local area hackney only.

Your licence also brings with it certain responsibilities that you must bear in mind:

  • It is your right to be paid the full fare for each hire;
  • You may terminate the hire of your vehicle whenever the passenger fails or refuses to pay the fare;
  • You may not unreasonably refuse service. In particular, a taxi may not unreasonably refuse service for a journey of 30km
    or less. You may refuse to accept a fare under specific circumstances.

The main areas of responsibility are listed below:

Enforcement

The National Transport Authority is committed to ensuring compliance with the SPSV regulations, in order to ensure that legitimate, professional operators do not have to compete with others operating to lower standards, and in order to ensure continued public confidence in SPSV services.

The National Transport Authority has a team of compliance officers who are empowered to investigate complaints or reports of non-compliance in all aspects of the industry, including vehicle standards, driver behaviour, and issues relating to bookings and fares.

The National Transport Authority has the right to prosecute certain offences, including unlicensed drivers and unlicensed vehicles operating as SPSVs. Compliance officers may issue on-the-spot penalties for a number of specified fixed payment notice.

Mandatory disqualification

If you have been convicted (in Ireland or elsewhere) of any of the offences that are specified in the Taxi Regulation Act 2013, you are disqualified from holding an SPSV driver licence – in some cases for life, in other cases for specified periods of time. You are required to notify the licensing authority (An Garda Síochána) of any such conviction.

If you are disqualified for this reason, you can apply to the appropriate court to have the disqualification lifted. If you believe you may be affected by this, it is strongly advised that you consult the legislation and seek legal advice.