Menu

Booking Fees

Charges

You may charge a booking fee for:

  • A booking made by telephone, email, fax, text or letter; or
  • A booking made through a telephone call or a personal visit to a dispatch operator’s office.

You may not charge a booking fee if:

  • A customer hails you in the street; or
  • A customer engages you at a taxi rank, including an airport or other transport terminal rank.